FAQ

Frequently Asked Questions - JAX Cash for Cars NOW

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We understand you might have some questions about selling your junk car for cash in Jacksonville, FL. Here are some of the most common questions we receive:

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Getting a Quote

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Q: How do I get an instant offer for my junk car?

A: You can get an instant offer by calling or texting us at (904) 506-5465. Just provide us with some basic information about your car, such as the year, make, model, and condition, and we'll give you a fast, no-obligation offer.  

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Q: Is it better to get a quote online or by phone?

A: Both methods will provide you with the same fair offer. Getting a quote online is quick and convenient, available 24/7. Calling us allows you to speak with one of our friendly representatives who can answer any immediate questions you might have.  

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Q: How long is my quote valid for?

A: Our instant offers are typically guaranteed for 7 days, giving you time to consider your options. However, the market for scrap and used vehicles can fluctuate, so it's best to accept our offer when you're ready to sell.  

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Q: Will I be paid the amount I was quoted?

A: Yes, as long as the condition of your vehicle matches the description you provided to us. We pride ourselves on our transparent and honest offers.  

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Q: Why was I unable to get an offer for my junk car?

A: This can happen in a few rare cases, such as if your vehicle type is not something we currently purchase, or if there was incomplete information provided. Please call us at (904) 506-5465, and we'll do our best to assist you.  

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The Selling Process

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Q: Do I need a title to sell my junk car in Jacksonville?

A: In many cases, yes, you will need a valid title to sell your vehicle. However, depending on the age of the vehicle (typically older than 10 model years) and its value, we may be able to purchase it with a valid photo ID and registration. Please call us to discuss your specific situation.  

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Q: What other documents do I need to provide?

A: Besides the title (if required), you will typically need to provide a valid photo ID and the vehicle's registration, if available.  

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Q: What happens on the day of collection?

A: Our licensed and insured buyer will arrive at the scheduled time, verify your identity, briefly inspect the vehicle to ensure it matches your description, complete the necessary paperwork with you, pay you the agreed-upon amount in cash, and then tow your vehicle away for free. The entire process usually takes around 15-30 minutes.  

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Q: Who will pick up my vehicle?

A: We work with a network of licensed and insured local junk car buyers and towing professionals in the Jacksonville area.  

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Q: Will I be paid on the spot?

A: Yes, you will receive your payment in cash at the time of pickup, right before your vehicle is towed away.  

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Q: Can I select a specific day and time for pickup?

A: Yes, we offer flexible scheduling and will work with you to arrange a pickup time that is convenient for you. In many cases, we can offer same-day or next-day service.  

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Q: Will the buyer try to change the quoted price when they arrive?

A: No, your offer is guaranteed as long as the vehicle's condition matches the description you provided. We have a strict no-haggle policy.  

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Q: Do I need to be present when my car is picked up?

A: Yes, either you or an authorized representative will need to be present to sign the paperwork and receive payment.  

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Q: What if I need to reschedule the pickup?

A: Please contact the buyer who is scheduled to pick up your vehicle directly using the contact information we provided in your confirmation, or call us at (904) 506-5465, and we will assist you with rescheduling.  

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Q: Do I need to do anything to prepare my car for pickup?

A: We ask that you remove all your personal belongings from the vehicle and, if possible, remove the license plates. You do not need to drain fluids or do any other preparation.  

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Q: Is towing and vehicle removal really free?

A: Yes, towing is always free and included in our offer. You will receive the full quoted amount with no deductions for towing or removal.  

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Vehicle Condition and Value

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Q: What kind of cars do you buy?

A: We buy junk cars, trucks, vans, and SUVs in any condition – running or not, wrecked, damaged, old, or simply unwanted.  

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Q: My car isn't running. Will you still buy it?

A: Yes! We specialize in buying non-running vehicles.

Q: How much money will I get for my junk car?

A: The amount you'll receive depends on various factors, including the year, make, model, condition, and current market prices for scrap metal and reusable parts. Call us for a free, no-obligation quote to find out what your car is worth.  

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Q: What if I still owe money on my car?

A: In most cases, we cannot purchase a vehicle that has an active lien. You will need to settle the outstanding balance with your lender before we can buy the car.  

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Q: What happens to my car after I sell it to JAX Cash for Cars NOW?

A: Depending on its condition, your vehicle will either be recycled for its valuable materials or its usable parts will be salvaged. We are committed to environmentally responsible practices.  

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Other Important Questions

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Q: Are there any hidden fees?

A: No, we pride ourselves on our transparent and honest service. The quote we give you is the amount you will be paid – no hidden fees or surprises.  

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Q: What should I do with my license plates after selling my car?

A: In Florida, you should remove your license plates from the vehicle and return them to your local Department of Highway Safety and Motor Vehicles (DHSMV) office.  

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Q: What if I have more questions?

A: Please don't hesitate to call us at (904) 506-5465 or email us at jacksonvillecashforjunkcarsnow@gmail.com. Our friendly team is here to assist you!

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You can also see our BLOG page for tips, news, and other useful insights. 

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JAX Cash for Cars NOW - Your Trusted Junk Car Buyer in Jacksonville, FL